General conditions

By making a reservation you acknowledge that you have read this text and agree to these conditions.

Check-in time at the establishment is from 2:00 p.m. and check-out before 12:00 noon.

Reservation cancellation policy

The reservation made may be canceled free of charge, in the following ways:

• Through the cancellation link in the reservation confirmation email.
• Via email: reservas@alojamientotudela.com
• Telephone: 948 034 043

Reservation modification policy

The request can be made in the following ways:

• Via email: reservas@alojamientotudela.com
• Telephone: 948 034 043

It is very important that you indicate the reservation number assigned to you, you can find it in the email we send you.

The modifications will depend on the availability that we have in the establishment at the time you request it.

Legal warning

1. Owner of the website.
   It is the entity Marcelina Melero Gómez, the person in charge and owner of this website, with address in Horno de la Higuera 3, Tudela (NAVARRA), and ID 52447691.
2. Navarra Tourism Registry Code: UPE00963
3. Obligations of the user.
   1. The user accepts these General Conditions and agrees with them that he fully understands.
   2. The user declares that he is of legal age and has the necessary legal capacity to contract the services offered on this website.
   3. The user is responsible for the veracity of the data entered when registering as a client, data that must be true and complete.
   4. The user is responsible for making the correct declaration of the number of people who will occupy the room.
   5. The user who completes the reservation form must be authorized to do so on behalf of all the members of the group included in the reservation.
   6. The user agrees to comply with the particular regulations of the tourist establishment.
4. Formalization of the contract.
   The formalization of the contract is carried out at the same time as the confirmation of the availability of the service, the acceptance by the contracting party of the general conditions and its payment by credit card in the payment gateway of the bank. The transactions carried out are encrypted through a secure payment system endorsed by the bank, this environment guarantees that the credit card information will not be intercepted and that, therefore, it will not reach the hands of anyone other than the entity bank in charge of processing the customer’s payment instructions.
   At the end of the reservation you will receive in the email account that you have provided a proof of the reservation that contains the reservation number, as well as the details of the reservation. The owner of the website reserves the right to reject or require additional information for those reservations that do not pass the security controls established in our electronic commerce system. Once the guests arrive at the establishment, each of them will be required to show their ID.
5. Modification of the General Conditions.
   The owner of the website reserves the right to modify these General Conditions at any time and without prior notice, by publishing the new conditions on this site.
   If any clause included in these conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, the general conditions subsisting in everything else, having such provision, or the part of it that is affected by not being placed.
6. Jurisdiction and applicable law.
   The contracting parties expressly and voluntarily submit to the jurisdiction and courts of Navarre for the resolution of conflicts derived from the interpretation and application of this contract. The applicable legislation will be the Spanish one.